Pet Records

We have gone here a few times for emergency visits. I have sincerely appreciated their advice and that they don't seem to do tests or other procedures just for the money. They openly communicate with you about the situation, and advice about options.

Kind, patient, thorough. Thank you for taking care of Canelo, he’s doing much better now. ❤️

Caring and compassionate staff who we met for the first time on a Sunday night after our dog suffered a catastrophic injury. They treated our beloved Husky with kindness and tenderness and they were equally supportive and gentle with her adoring family. Sadly, we made the heartbreaking decision to say goodbye to our sweet girl that evening after discussing all possible options and outcomes. I would like to acknowledge Dr. Kristi Knott and Liz for being so patient and compassionate with us as made this difficult choice. We appreciated Dr. Knott’s reassurance and support as we made this decision with our heads, not our hearts.
Our dog was cremated and her cremains were ready for us to pick up within three days. They were presented to us with reverence in a beautiful wooden box by a staff member who seemed to care as much as we did.
Based on our experiences from beginning to end, we are grateful we chose to go to Dundee Animal Hospital in East Dundee.

We are incredibly grateful to have found Dr. Lupo and Dundee Animal Hospital of Elgin. Our sweet tripod needed to establish care in our new hometown and we were so lucky to have met Dr. Lupo and all the staff there. Unfortunately, our time was short, as we unexpectedly discovered our guy had cancer. But Dr. Lupo helped us keep him as comfortable as possible for over 6 months and even made sure he was the one to help us say goodbye, even though it was not a clinic day for him. Dr. Lupo treated Bruiser like family and had the best bedside manner. He delivered news in a straightforward way, but was extremely tender and caring. The best vet we’ve ever encountered (and we’ve been through a lot with a senior disabled pup moving from the city to the burbs!!). Cannot thank this team enough for their care. Highly recommend Dr. Lupo. He will be our next vet once we feel ready to add a new member to the family. ❤️